Refund policy

Return & Exchange Policy

At Fashions Demand, we do not offer refunds. However, we do provide exchanges for damaged or defective items to ensure you’re fully satisfied with your purchase.

Exchange Eligibility:

You may request an exchange within 30 days of receiving your order if the item is:

Damaged,
Defective, or
You received the wrong item.

To be eligible for an exchange, the item must be:

Unworn or unused,
In its original packaging, and
With tags attached.

You will also need to provide a receipt or proof of purchase.

How to Request an Exchange:

Please contact us at fashionsdemand7@gmail.com to begin the exchange process. Include your order number and photos of the item showing the damage or issue.

Once your exchange is approved, we’ll provide instructions and a return shipping label (if applicable).

Important: Do not send items back without contacting us first—unauthorized returns will not be accepted.

Damages and Issues:

Please inspect your item upon delivery. If it’s damaged or incorrect, notify us right away so we can resolve it quickly with an exchange.

Non-Exchangeable Items:

We cannot exchange the following:

Custom or personalized items,
Perishable goods (e.g. food, flowers, or plants),
Beauty/personal care items,
Hazardous materials, flammable liquids, or gases,
Items purchased on sale or gift cards.

If you have questions about a specific item, please reach out to us.

European Union Customers:

If your order is shipped to the European Union, you are still entitled to a 14-day cancellation period under EU law. However, we only offer exchanges for eligible items, not refunds. Items must be returned in their original condition, unworn, with tags and packaging intact.

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